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Frequently Asked Questions

In general, you have the flexibility to log in and complete your work when it's convenient for you. Some programs, including School Counseling, have synchronous courses throughout the program that require you to be online at set times. School Counseling also includes required in-person fieldwork components.

Most courses are asynchronous, meaning you can complete coursework on your own schedule. However, some programs, such as the School Counseling program, include synchronous courses that require attendance at scheduled times. Some programs also require in-person fieldwork. Check your specific program requirements for details.

No. At St. John's University, the degree you earn is not differentiated by whether you completed your coursework and classes online or in-person. Your diploma will not specify that the degree was completed online.

You will receive your degree from St. John's University, the same degree awarded to all graduates of your program, regardless of the format in which you completed it.

The following fully online programs qualify:  

  • B.S. in Administrative Studies  

  • Master of Professional Studies in Homeland Security and Criminal Justice Leadership  

  • M.S. in Cybersecurity and Information Systems  

  • M.S. Ed. in Teaching Children with Disabilities (PreK-12)   

  • M.S. Ed. in School Counseling  

  • M.S. in Business Analytics  

  • MBA with a concentration in:   
    - Business Analytics
    - Finance
    - Marketing Management 

 St. John's Online students are not permitted to take any of their courses in person. Students are either enrolled in a St. John's Online program, and are eligible for the tuition rate, or they are enrolled in a face-to-face program and are not eligible for the rate.  

 Students enrolled in a 4+1 program may be eligible for the credit rate during their 5th year, provided their program is part of St. John's Online.  

No. Students who live on campus are NOT  eligible for the St. John's Online tuition rate.  

Classes developed and designed specifically for St. John’s Online programs are exclusively available to St. John’s Online students. However, some programs available on the Queens and Manhattan campus may still offer courses online. Please check with your College Dean’s Office or your Advisor for more information about what courses may be available.  

Yes. Students may only switch once during their course of studies. 

No. Students enrolled in St. John’s Online are not eligible for Assistantships and Fellowships. 

No. Institutional scholarships, awards, and grants cannot be applied toward the already discounted St. John’s Online tuition rate.  

No, St. John’s Online students are not eligible for on-campus University housing. 

Yes, eligible employees can use Tuition Remission benefits for St. John’s Online. Please see the relevant policy on eligiblity.

At this time, St. John’s University is authorized to offer its online degree programs to residents of all 50 states in the U.S. We will continue to monitor developments regarding distance education authorization in states other than New York, pursue appropriate approvals or exemptions, and provide updates when available.

As a provider of distance or online education, St. John’s University is also required by the United States Department of Education to provide all prospective and current out-of-state students with contact information for the appropriate agency in their home state that handles complaints against institutions offering distance learning within that state. Students are encouraged to follow the university’s Academic Fairness Procedure prior to filing a complaint with a state agency. Contact information for the appropriate agency that handles student complaints in states except for California, as well as the District of Columbia and U.S. territories of Puerto Rico and the U.S Virgin Islands, may be found at https://www.nc-sara.org/state-portal-entity-contacts. Residents of California enrolled in an online program at St. John’s University may find information about the student complaint process in that state on the California Department of Consumer Affair’s website:https://www.dca.ca.gov/consumers/complaints/oos_students.shtml.

Yes, St. John’s University is accredited by the Middle States Commission on Higher Education, a voluntary, non-governmental, membership association that is dedicated to quality assurance and improvement through accreditation via peer evaluation. Middle States accreditation instills public confidence in institutional mission, goals, performance, and resources through its rigorous accreditation standards and their enforcement.

If you experience technical difficulties during normal business hours, please contact either Sullivan Lab at (718-990-6672) or Marillac Lab at (718-990-6748). Lab assistants can help you with the logging in process, user id format, password format, and navigating within UIS. If the lab is closed, please contact the Service Desk at (718-990-5000). Service Desk support hours are Monday – Thursday 8:00 a.m.-5:00 p.m. and Friday 8:00 a.m.-3:30 p.m.

Earning an online degree from St. John’s University enables you to advance your career opportunities while you still meet your professional, family, and other commitments.

Online classes give you the opportunity to complete your coursework when and where it’s convenient for you, giving you the flexibility you need as a working professional.

No. You may choose the days and times you want to work on an assignment. But you must complete your assignments and submit them by the specified dates and times. Courses may vary in having between one due date or several due dates per week.

No. You will have specific assignment deadlines and test dates, but you can complete your online coursework at times that are convenient for you.

Our online courses are taught by highly qualified instructors who are experts in their fields and bring current, real‑world knowledge.

Yes, all of the St. John's online programs highlighted here are fully online, with no on-campus components or required residencies built in, with the exception of School Counseling, which includes required in-person field experiences.

Yes, financial aid is available for those who qualify. Visit the St. John’s Tuition and Financial Aid page for more information.

If you have general questions, concerns, or feedback about your online courses, our dedicated coordinators are available to help. They offer the general support on topics such as UIS, locating important academia resources, and enjoying a successful online learning experience at St. John’s.

You can start your application online or visit the Admission page for a list of the materials you will need to submit for application.