At St. John’s University, we understand that advancing your education comes with lots of questions. Whether you’re curious about financial aid, or interested in how well online learning will fit your life, we’re here to make your pursuit of a higher education as smooth, stress-free and successful as we possibly can.
Below you’ll find queries we often hear from prospective students, along with our answers. If you have a concern you don’t see addressed, use the form on this page to reach out to a dedicated St. John’s Admissions Counselor admissions specialist, or call us at 844-393-1677.We’re ready to help!
Is financial aid available?
Yes, financial aid is available for those who qualify. Visit the St. John’s Tuition and Financial Aid page for more information.
Is earning an online degree right for me?
Earning an online graduate degree from St. John’s University enables you to advance your career opportunities while you still meet your professional, family, and other commitments.
Online classes give you the opportunity to complete your coursework when and where it’s convenient for you, giving you the flexibility you need as a working professional.
Is St. John’s accredited?
Yes, St. John’s University is accredited by the Middle States Commission on Higher Education, a voluntary, non-governmental, membership association that is dedicated to quality assurance and improvement through accreditation via peer evaluation. Middle States accreditation instills public confidence in institutional mission, goals, performance, and resources through its rigorous accreditation standards and their enforcement.
How can I request more information?
Just fill out our online Information Request Form and we will call you to answer your questions. If you’d like to speak to a program manager immediately, feel free to call us at 844-393-1677.
What career experience does the St. John’s University online faculty bring?
Nearly all of our online instructors are both full-time faculty and experts in their field. When we do use adjunct instructors, they are current professionals in the field of study they teach, giving you access to current real-world knowledge.
How do online courses work?
In our online courses, you will access a virtual classroom using an online learning system. Just as you would in a traditional course, you will be required to complete your assignments according to a set schedule, maintain contact with your instructor, and participate with classmates using online discussion forums. Your required assignments might include readings, writing papers, and other projects. Our online students often report that their online learning experience is even better than the traditional classes they’ve completed because of the engagement and discussion they experience learning with fellow students from around the country and across the globe.
Do I have to be online at a certain time each day or week?
No. You may choose the days and times you want to log in to the Internet to work on an assignment. But you must complete your assignments and submit them by the specified dates and times. Courses may vary in having between one due date or several due dates per week.
Are all of the programs fully online?
Yes, all of the St. John’s online graduate programs highlighted here are fully online, with no on-campus components or required residencies built in.
What type of technical support is available to me?
If you experience technical difficulties during normal business hours, please contact either Sullivan Lab at (718-990-6672) or Marillac Lab at (718-990-6748). Lab assistants can help you with the logging in process,user id format, password format, and navigating within MySJU. If the lab is closed, please contact the Service Desk at (718-990-5000). Service Desk support hours are Monday - Thursday 8:00 a.m. - 5:00 p.m. and Friday 8:00 a.m. – 3:30 p.m.
What type of personal support is available to me?
If you have general question, concerns, or feedback about your online courses, our dedicated coordinators are available to help. They offer the general support on topics such as navigating Blackboard, MySJU, locating important academia resources, and enjoying a successful online learning experience at St. John’s.